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Privacy Policy

This Privacy Policy how FassaShop we collects, uses, and protects your personal information when you use our website.

1. Introduction

This Privacy Policy explains how FassaShop ("we", "our", "us") collects, uses, and protects your personal information when you use our website.

We are committed to protecting your privacy and handling your data in accordance with the UK GDPR and Data Protection Act 2018.

2. Information We Collect

We may collect and process the following information:

Personal Information

  • Name
  • Business Name
  • Email Address
  • Phone Number
  • Billing & Delivery Address
  • Company Registration Number
  • VAT Number

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Website usage data

3. How We Use Your Information

We use your information to:

  • Process and delivery orders
  • Manage Trade Account applications
  • Response to enquiries
  • Improve our website and services
  • Send order confirmations and updates
  • Prevent fraud and maintain security

We do not sell your personal data.

4. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity (to fulfill your orders)
  • Legitimate business interests
  • Legal obligations
  • Your consent

5. Marketing Communications

If you opt in, we may send you promotional emails about new products or offers.

You may unsubscribe at any time using the link in our emails.

6. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Sharing Your Information

We may share your information with:

  • Payment providers
  • Delivery companies
  • IT and website service providers

All third parties are required to keep your information secure.

8. Data Retention

We retain personal data only for as long as necessary to:

  • fulfill legal requirements
  • Maintain accounting records
  • Resolve disputes

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Object to processing
  • Request data portability

To exercise these rights, please contact us:

10. Cookies

Our website uses cookies to improve user experience and analyze website traffic.

You may manage cookie preferences via your browser settings.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

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